Career Opportunities

POSITION:

FULL TIME FRAUD SPECIALIST – ACCOUNT RISK MANAGEMENT

INVESTIGATES AND EVALUATES CIRCUMSTANCES OF SUSPECTED FRAUD/SCAMS RELATED TO CUSTOMER TRANSACTION ACTIVITY AND ACCOUNTS.

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

• PROVIDES SUPPORT TO ALL AREAS OF THE BANK WHERE SERVICE OR ASSISTANCE WITH FRAUD RELATED ISSUES IS NEEDED.
• PERFORMS DAY-TO-DAY MONITORING OF POTENTIAL FRAUD RELATED ACTIVITIES/ALERTS.
• REVIEWS AND RESEARCHES SUSPECTED FRAUD RELATED ACTIVITIES, COORDINATING AREAS TO BE INVESTIGATED WITH BRANCH AND DEPARTMENT STAFF.
• INTERACTS DIRECTLY WITH CUSTOMERS TO IDENTIFY FRAUD/SCAM COMPONENTS AND PROVIDE CUSTOMER SERVICE IN REGARDS TO RESOURCES AVAILABLE TO OUR CUSTOMERS.
• FACILITATES COMMUNICATIONS WITH OTHER FINANCIAL SERVICE PROVIDERS IN RELATIONSHIP TO INVESTIGATIONS.
• EVALUATES AND MAKES A RECOMMENDATION FOR FRAUD RELATED BSA REPORTING REQUIREMENTS.
• AS APPLICABLE, SYNTHESIZES INVESTIGATIVE DATA INTO A PROFESSIONAL REPORT.
• ASSISTS WITH THE PREPARATION OF MONTHLY REPORTS TO KEEP MANAGEMENT INFORMED OF FRAUD RELATED ACTIVITIES.

EXPERIENCE / SKILLS DESIRED:

WORKING KNOWLEDGE AND/OR RELATED EXPERIENCE IN FRAUD PREFERRED.  EXPERIENCE WITH FIS/IBS SYSTEMS AND/OR BAM ANTI-MONEY LAUNDERING SYSTEM PREFERRED.  THE ABLITY TO WORK WELL WITH ALL LEVELS OF MANAGEMENT AND STAFF.  GOOD COMMUNICATION, INVESTIGATIVE, AND CUSTOMER SERVICE SKILLS.   MUST HAVE A WORKING KNOWLEDGE OF MICROSOFT WORD AND EXCEL AND THE INTERNET.  EXCEPTIONAL TIME MANAGEMENT SKILLS.

EOE. Fax resume to (530)626-8607 or email to jobs@eldoradosavings.com.

POSITION:

FULL TIME CHECKING OPERATIONS CLERK – CHECKING OPERATION DEPARTMENT 

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

CREATE INSTANT ISSUE VISA DEBIT CARDS. REVIEW OF DAILY FRAUD ITEMS. BACK-UP FOR MISCELLANEOUS DEPARTMENTAL DUTIES, AS ASSIGNED.

EXPERIENCE / SKILLS DESIRED:

MUST HAVE STRONG COMPUTER SKILLS WITH A WILLINGNESS TO LEARN NEW PROGRAMS.  GOOD CLERICAL AND COMMUNICATION SKILLS NECESSARY.  MUST BE DETAIL ORIENTED, WELL ORGANIZED AND WORK WELL INDEPENDENTLY AND IN A TEAM ENVIRONMENT.  PREVIOUS BANKING EXPERIENCE PREFERRED.  

EOE. Fax resume to (530)644-6158 or email to jobs@eldoradosavings.com.

POSITION:

FULL TIME 

INTERNET BANKING CUSTOMER SERVICE REP   – INTERNET BANKING 

DUTIES:

ASSIST CUSTOMERS WITH ALL ASPECTS OF OUR INTERNET BANKING AND BILL PAYMENT SERVICES INCLUDING USE OF OUR MOBILE BANKING APP, MOBILE EXPRESS DEPOSIT, RESET LOCKED OUT CUSTOMERS, RESEARCH BILL PAYMENT ISSUES, PROCESS CUSTOMER ENROLLMENTS AND MAINTAIN CUSTOMERS' INTERNET BANKING SERVICES AS NECESSARY. PROVIDE INTERNET BANKING SUPPORT FOR OUR BRANCH OFFICES. PERFORM OTHER INTERNET BANKING DUTIES AS ASSIGNED.

MUST HAVE KNOWLEDGE OF THE INTERNET AND MOBILE DEVICES AND HOW THEY WORK. EXCELLENT CUSTOMER SERVICE AND COMPUTER SKILLS. EXPERIENCE IN SAVINGS OPERATIONS AND NEW ACCOUNTS HELPFUL. PROFICIENT USE OF IBS INSIGHT, MICROSOFT WORD, & EXCEL DESIRED. THIS POSITION IS IDEAL FOR A QUICK LEARNER WHO IS ORGANIZED AND DETAIL ORIENTED.

EOE. Fax resume to (530)626-8607 or email to jobs@eldoradosavings.com.

POSITION:

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

• ASSISTING IN THE TIMELY PREPARATION AND TRANSMISSION OF CURRENCY TRANSACTIONS REPORTS, SUSPICIOUS ACTIVITY REPORTS OR OTHER REPORTS AS ASSIGNED.
• MONITORING AND EVALUATING PROFILE FORMS AND CERTIFICATION OF BENEFICIAL OWNERSHIP SUBMISSIONS.
• PERFORMING DAY-TO-DAY MONITORING AND /OR INVESTIGATION OF POTENTIAL SUSPICIOUS ACTIVITY.
• CONDUCTING ENHANCED DUE DILIGENCE REVIEWS OF HIGHER RISK CUSTOMERS.
• ASSISTING WITH THE PREPARATION OF MONTHLY REPORTS TO KEEP MANAGEMENT INFORMED OF DEPARTMENT ACTIVITIES.
• ASSISTING WITH DAILY OFAC SCANS, MONTHLY OFAC/PEP SCANS, DAILY BSA/AML SYSTEM DATA VALIDATION PROCESS, BI-WEEKLY 314a SCANS OF CUSTOMER BASE.
• PROVIDING SUPPORT TO ALL AREAS OF THE BANK WHERE SERVICE OR ASSISTANCE WITH BSA RELATED ISSUES IS NEEDED.

EXPERIENCE / SKILLS DESIRED

EOE. Fax resume to (530)626-8607 or email to jobs@eldoradosavings.com.