El Dorado Savings Bank

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CCPA Privacy Policy
Notice at Collection
Request to Know
Request to Delete

CCPA Privacy Policy

At El Dorado Savings Bank, protecting the privacy of your personal information (“PI”) is important to our staff and management.  We value your business and the trust you put in El Dorado Savings Bank. 

To offer you the financial products and services you seek we collect, maintain, and use information about you on a routine basis.  To help you better understand how your PI is protected at El Dorado Savings Bank and your rights under the California Consumer Privacy Act of 2018 (“CCPA”), we are providing you with this CCPA Privacy Policy. 

We refer to this as our “CCPA Privacy Policy” but it was also written to meet or exceed the requirements of Nevada’s Privacy Law of 2019 (SB 220).  This CCPA Privacy Policy applies to all our consumers.

Categories of Personal Information (“PI”) we Collect

The following are the categories of PI collected by El Dorado Savings Bank in the preceding 12 months:

Individual Identifiers

Such as name, birthdate, addresses, social security number, driver’s license number, passport number, signature, and /or other similar identifiers.

Household and Other Personal Identifiers

This includes marital status, household information, addresses, and other contact information.

If you use any of our Internet Banking products we might collect website cookies and IP address used when signing onto our web application to help authenticate you.

Depending on the Banking products or services you requested, we might need to collect insurance, employment, and / or education information. 

For some Bank products we might collect credit and other information to help us establish your net worth. 

Categories of Sources from which We Obtain PI

Consumer

Much of the PI we gather is provided by you when you complete our applications and forms for our products or services, or when an individual applies for a job with us.

Consumer Reporting Services

Depending on the products or services you requested, some PI may be verified or provided by a consumer reporting service, such as ChexSystems, credit bureaus, or identity verification services.

Account Processing Service Providers

Additional PI may be provided by one of our service providers from existing records.

Internet Search Engines, including Social Media

We might collect PI from the internet (including Social Media) depending on the products or services you requested, or when an individual applies for a job with us.

Job Application with us

PI is collected from the application provided by an individual when applying for a job with us.

Government Entities

We might collect PI from government entities depending on the products or services you requested, or when an individual applies for a job with us.

Our Purpose for Collecting PI

Verify Who You Are

We rely on the PI we collect to verify who you are, how to contact you, and to help us service your account. 

We verify the PI provided using standard verification procedures established for the financial industry.

Service Your Account

Some PI collected under this category helps us authenticate you and /or verify the information you have given us.

Other PI in this category is required for us to evaluate, offer, and provide our Banking products or services.

Categories of Third-Parties with Whom we Share the PI

Consumer Reporting Services

For some of our products or services, PI is shared with consumer reporting services to verify PI provided, service the account, or evaluate eligibility of the applicant.

Government Entities

When required by law or regulation, certain PI is provided to government entities.

Account Processing Service Providers

PI is shared with our third-party service providers to service the products you have selected. 

Our third-party service providers are not allowed to sell, share, or market any of our consumers’ PI we provide. 

Our third-party service providers are restricted from using any of our consumers’ PI for any purpose other than to process our products or services

Disclosure of PI for Business Purpose

We have disclosed PI about consumers to third parties for a business or commercial purpose in the preceding 12 months.  Below is a list of categories of PI disclosed and the business or commercial purpose for disclosure.

Categories of PI

Our Purpose for Disclosing

Individual Identifiers

Household and Other Personal Identifiers

We shared PI with our third-party service providers so we can best service the Bank products and services you have requested.


We do not share your information except as allowed by law.  We share information only with those vendors providing servicing of your products and services, and require that they not sell, share, or use your information for any other purpose.

Sale of PI

El Dorado Savings Bank does not and will not sell any PI collected from or about our consumers, including PI of minors under the age of 16.

Your Right to Know What PI we Collect, Disclose, or Sell

A consumer has the right to request that we disclose what PI we collect, use, disclose and sell.  Your request is subject to the exceptions allowed by law.  If you wish to make such a request you will need to complete our form “Request to Know” and submit it to us. 

Our “Request to Know” form is on our website (www.eldoradosavingsbank.com) or you may obtain a copy of our form at any of our branch office locations.  You may also call our toll-free number (800) 222-8999 to request that a copy of our form be mailed to you.  You may submit a “Request to Know” to us up to two times per 12 month period.  We reserve the right to verify the legitimacy of all requests, using any information you have given us, or any transactional information we have on file.

We will acknowledge receipt of a valid “Request to Know” within 10 days and will strive to provide the requested information within 45 days.  If we are unable to complete your request within 45 days we will inform you and respond within an additional 45 days. 

The following methods are designated by us for submitting a properly completed “Request to Know” form:

1.       You submit your “Request to Know” form by calling our toll-free number (800) 222-8999 and telling our representative that you would like to complete and submit a “Request-to-Know” form over the telephone.  Representatives are available Monday thru Friday during our normal business hours which are from 8:30AM until 5:00PM (PST).

2.       You may email your completed request to CCPA@eldoradosavings.com.

3.       You may mail the completed form to us at the following address:
ATTN:  CCPA Officer, El Dorado Savings Bank, 4040 El Dorado Rd, Placerville, CA  95667

4.       You may also submit your request in person at any of our Branch locations.

Your Right to Request Deletion of PI we Collect

You have the right to request the deletion of any PI about you which we have collected or maintained.  Your request is subject to the exceptions allowed by law.  If you wish to submit a verifiable consumer request to have any of the PI we have collected deleted you need to complete our form “Request to Delete” and submit it to us. 

Our “Request to Delete” form is on our website (www.eldoradosavingsbank.com) or you may obtain a copy of our form at any of our branch office locations.  You may also call our toll-free number (800) 222-8999 to request that a copy of our form be mailed to you.  We reserve the right to verify the legitimacy of all requests, using any information you have given us, or any transactional information we have on file.

We will acknowledge receipt of a valid “Request to Delete” within 10 days and will strive to fulfill your requested within 45 days.  If we are unable to complete your request within 45 days we will inform you and complete it within an additional 45 days. 

The following methods are designated by us for submitting a properly completed “Request to Delete” form:

1.       You submit your “Request to Delete” form by calling our toll-free number (800) 222-8999 and telling our representative that you would like to complete and submit a “Request-to-Delete” form over the telephone.  Representatives are available Monday thru Friday during our normal business hours which are from 8:30AM until 5:00PM (PST).

2.       You may email your completed request to CCPA@eldoradosavings.com.

3.       You may mail the completed form to us at the following address:
ATTN:  CCPA Officer, El Dorado Savings Bank, 4040 El Dorado Rd, Placerville, CA  95667

4.       You may also submit your request in person at any of our Branch locations.

Right to Opt-Out of the Sale of PI

We do not and will not sell the PI of consumers to third parties.

Right to Non-Discrimination for the Exercise of Your Privacy Rights

You have a right not to receive discriminatory treatment by us for the exercise of any privacy rights conferred by the California Consumer Privacy Act (CCPA).

Right to Designate an Authorized Agent

You may designate an authorized agent to make a request under the CCPA on your behalf by having proof of your authorization sent to the following address:

Attn: CCPA Officer

El Dorado Savings Bank

4040 El Dorado Rd

Placerville, CA  95667

Contact for More Information

If you have any questions or concerns regarding our privacy policies and practices you may email them to CCPA@eldoradosavings.com or send them to us at the following address:

Attn: CCPA Officer

El Dorado Savings Bank

4040 El Dorado Rd

Placerville, CA  95667

 

 

 


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